Power Plate Personal

1. Real, Reliable, Expert Customer Service: Anywhere you are on your journey, from just starting out, to building your full commercial gym. We've put the reps in, and want to make this process as accessible and easy for you as we can. 
2. Free Shipping: Save big with free shipping!
3. Best Prices Online or We Discount the Difference: We offer unbeatable prices, or we'll discount the difference.
4. Bulk Pricing and Volume Discounts: The more you buy, the more you save. Work with a Select Account Rep and get custom pricing on all your gym equipment needs, all from the same place, and save BIG!
5. Hundreds Of Happy Customers: In our experience, we have served hundreds of customers who have happily improved their fitness.
6. Authorized Retailer for All Products We Sell: Genuine products from the top brands in the fitness space.
7. Installation Partners Nationwide: Not confident in your handyman skills? Need someone to deliver and install your equipment? We got you covered in 100% off the contiguous United States.
8. The Largest Selection In The Industry: We've cultivated the relationships in the industry to get you just about anything you need. Looking for more options, shop online or contact us today to source just about any product you can imagine.

Processing Timeline:

Please allow 1-3 business days for processing. Once processed, your order will be packed and prepared for shipment within the handling time specified for each product in your order. If for any reason it will be much longer than this, we will contact you immediately.

Delivery Method: 

Once your order is shipped, we will send another email with the tracking number.

Orders under about 100 Lbs. ship UPS/FedEx ground. Large, heavy, or multi-unit orders ship freight with a curbside delivery appointment.

Transit Time:

Once shipped, your order will be in transit on its way to you. Ground shipment is typically between 1-5 business days, and freight orders generally about 3-7 business days on average.

Assembly Notice:

Most products are delivered in pieces and require assembly. Complexity varies by item, so feel free to reach out for details on a specific product.

Any order can be canceled within 24 hours of payment.

After 24 hours, most orders can be canceled before they have shipped, with some exceptions.

Custom, Built-To-Order, on demand products cannot be canceled or refunded after 24 hours, as these products are put into production specifically for your order. 

Damaged Items:

All orders are protected by an authorized manufacturer's warranty, and shipping insurance. We will repair, or replace any item damaged during shipment or faulty upon arrival.

Returns And Refunds:

Except for certain equipment and items identified below, your purchase is protected until you open it. 

To be eligible for a return:

• Must be within 30 days of delivery (or the manufacturer's specific return window).
• Must be unused, never assembled, in new condition, and in the original packaging.
• Customer is responsible for the cost of return shipping.